Private Policy

Last Update:November 19, 2024

At Clinica San Antonio, we respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use and protect your information when you use our telephone contact and text messaging (SMS) services.

1. Information we collect
When you provide your telephone number through our website, we collect this information for the following purposes:

• Answer your questions
• Coordinate appointments and reminders.
• Send you relevant information related to our services.

2. How we use your information
Your phone number will be used exclusively for:

• Make calls related to your questions or requests.
• Send text messages that include appointment reminders, promotions or other information relevant to our services.

We will not share your number with third parties without your consent, except when required by law.

3. Consent
By providing your phone number on our website or in person, you agree to receive text messages and calls related to Clinica San Antonio services.

4. How you can opt out
If you wish to stop receiving text messages, you can:

• Contact us directly by phone at 704-313-3057, send a text with the word STOP, or email lorenzana@clinicasanantonionc.com.

Note: If you choose to opt out, you may still receive messages related to ongoing appointments or transactions.

5. Compliance with Laws
Our handling of your information complies with all applicable laws and regulations, including:

• Telephone Consumer Protection Act (TCPA) 

6. Contact
If you have questions about this policy or how we handle your information, please contact us at:

• Email: lorenzana@clinicasanantonionc.com
• Phone Number: (704) 313-3057